Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: November 20, 2024

Astrodata ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Important Note: Astrodata is a data engineering and AI consultancy. While we help organizations build secure data systems, this privacy policy governs our own data practices. We are not designed or intended to collect, store, or process Personally Identifiable Information (PII) or sensitive data beyond what is necessary for business communications and service delivery.

Information We Collect

Astrodata collects information that you provide directly to us when you:

  • Fill out contact forms or request consultations
  • Apply for positions through our careers portal
  • Subscribe to our newsletter or blog updates
  • Engage with our services as a client

This information may include:

  • Name, email address, and phone number
  • Company name and job title
  • Project requirements and technical specifications
  • Communications and correspondence with our team

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and fulfill your requests
  • Send you technical updates, newsletters, and marketing communications (with your consent)
  • Process employment applications and evaluate candidates
  • Analyze usage patterns and improve our website experience
  • Comply with legal obligations and enforce our terms

We do not sell your personal information to third parties. Astrodata is a consultancy focused on data engineering and AI solutions, not a data broker.

Data Security

We take data security seriously and implement industry-standard measures to protect your information:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers with SOC 2 compliance
  • Employee training on data protection and privacy

While no system is 100% secure, we continuously monitor and update our security practices to protect against unauthorized access, alteration, or destruction of data.

Data Sharing and Third Parties

We may share your information with:

  • Service Providers: Companies that help us operate our business (e.g., email platforms, analytics tools, cloud hosting)
  • Legal Compliance: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly authorize us to share information

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, contact us at privacy@astrodata.io.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Analyze traffic and usage patterns
  • Improve our services and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

We use the following types of cookies:

  • Essential: Required for basic site functionality
  • Analytics: Help us understand site usage (e.g., Google Analytics)
  • Marketing: Track campaign effectiveness (with your consent)

Additional Information

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

Questions About This Policy?

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@astrodata.io

Address: Astrodata, Inc. (Remote First, US-Based)